Feel free to reach out!

Enquire now

January 15th, 2024

Evolving Role of Manual Testing Services in Contemporary Software Development


The manual testers who have developed their careers around manual testing services are growing more anxious about the lies ahead. Given the prevailing inclination toward automating and employing AI in a wide array of tasks, a significant number of testers fear that machines will eventually supplant their roles. In online forums and communities, one can frequently encounter inquiries like: 

Is manual software testing making sense in the upcoming future?

Is it useful in collaboration with automation testing services, too? 

Let us have a look below:

The Significance of Manual Testing Services in an Era Dominated by Automation 

Manual testing services are the main preference in many scenarios where test automation is not considered feasible. Manual testers are better in such cases. Take a look to learn about those scenarios:

  • Limited-Scale Projects: An automated testing system is helpful in building and deploying the demand for substantial resources, which further makes it economically impractical for smaller projects. In such cases, manual testing services become the only feasible and cost-effective option.
  • Cost Considerations: For large-scale projects, small businesses with budget constraints may feel that conducting automation testing is too expensive. In terms of initial setup and ongoing maintenance, manual testing services are budget-friendly. 
  • User-Expensive: Manual testers are crucial for user experience testing because machines cannot replicate human behavior effectively. These testers mimic user actions and evaluate software based on user needs, ensuring a superior user experience. Achieving this level of testing with automation demands a highly trained AI solution, which is not always accessible.
  • Deep Testing: Automated testing services rely on predetermined procedures and fixed rules to evaluate software functionality and behavior. While automation offers speed, it may overlook minute defects due to its lack of customization. On the other hand, manual testing services serve as an additional layer of security, identifying and addressing these subtle issues. 

What lies ahead for Manual Testers in the future?

Manual testing services are the backbone of the QA process in software development, extending beyond bug detection. It consists of comprehending and advocating aspects of the end user’s requirements, necessitating a combination of technical personnel and empathy. It makes a unique fusion of art and science that helps in testing the proper cross-functioning of software products and fetching an exceptional user experience.   

Have a look at the reasons why manual user acceptance testing will be everlasting in future: 

Example of Testing an E-commerce Website 

Let us assume to perform usability testing of a brand new e-commerce website app to check out the manual testing process:

Step 1: Planning

The QA engineers will critically test the cross-functionalities of web applications, which entail:

  • Product search
  • Selection of items
  • Management of the shopping cart
  • Evaluation of the checkout process
  • Payment Testing Integration
  • Oversight of user account management

Step 2: Automation is not 100% Accurate in Developing Test Cases

  • Research: The process of developing the test cases comprises searching diverse keywords, filters, and sorting methods, which can be accurate via manual testing services. 
  • Collecting Products to the Cart: Scenarios that need actions such as adding items, adjusting quantities, and validating cart total updates. 
  • Testing process: Testing the complete checkout process, entailing completion of the form, selection of options, and confirmation for shipping, would be accurately tested by manual testers. 
  • Payment Integration Testing: Ensuring the successful execution of transactions using different payment methods and handling failures effectively. 
  • Management of User Account: Test cases include the tasks such as signing up the accounts, updating the information on the profile, and checking out the functionalities of password reset.  

Step 3: Feedback 

The QA engineers create a report consolidating their findings related to the usability problems and their recommendations to boost the real-user experiences which is not possible via test automation. 

Step 4: Coordination with the Software Development Team 

The manual testers collaborate with the software development team to sort out the issues and rectify the problems they have recognized.  

Also read: A Comprehensive Guide for Manual Testing Services: Meaning, Types, Process, Relevancy & Tools


Manual testing services still rule the software development industry, where automation testing services and AI are rampant. It has unique qualities, consisting of a deep understanding of user behavior and the application of past insights and intuition. Human testing is excellent in decision-making and enhancing product quality via intuitions and human IQ. Moreover, manual QA engineers can collaborate with automation efforts to enhance their expertise. The continuous learning and skill enhancement passion is crucial for human testers to succeed in their current positions and future opportunities in quality assurance. 

TFT is an outstanding software development company where clients can get manual testing services with the association of automation testing services for the exclusive quality assurance of their products. To get these services at affordable prices, call us now! 

Grow your business with the best manual testing company today only!

Get Quote

We are always looking for innovation and new partnerships. Whether you would want to hear from us about our services, partnership collaborations, leave your information below, we would be really happy to help you.