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July 27th, 2023

8 Things You Need To Know Before Outsourcing QA Testing


In today’s fast-paced world, every business strives to provide high-quality software products while minimizing costs and resources. The software development process alone does not bring a project to its successful conclusion. It must undergo several additional testing procedures before being released, such as analyzing requirements, planning the tests, designing, executing, running retest and regression tests, etc.

With the increasing intricacy of software applications and the eclectic user base they need to satisfy, testing on diverse stages has become a vital element of the development lifecycle.

Are you planning to extend your in-house software testing team? Outsourcing QA services can help you add specialized expertise and resources to your testing efforts. Outsourcing testing can deliver multiple benefits to your firm. It includes access to technical expertise, scalability, and cost-efficiency. However, before embarking on this journey, you must be well-informed and prepared to make the right call. 

So, let’s discuss eight crucial things you need to know before QA Outsourcing. It will help make informed decisions and maximize the value of this approach.


8 Crucial Things You Need To Know Before QA Outsourcing

1. Be Precise about your needs:

Before you move to hiring Software Testing Outsourcing Companies, you must be clear about your requirements.

  • Why are you doing it?
  • Do you need a testing partner for a particular type of work that your in-house team cannot manage?
  • Do you need reliable and skilled Software Testing Outsourcing for the entire project?
  • Do you need people with a specific skill set, suppose, to handle specific performance testing or security testing, etc?

Hence, before you find a testing partner, ensure your motive is clear. Certainly, there’s no harm in checking out the market; it might even give you some ideas. But in the long run, having a plan helps!

2. Industry Experience

Experience roars loudest in this business. Look for software testing outsourcing firms with expertise in various segments your business might need. Professionals are less likely to slow down your entire process compared to amateurs. Years of relevant experience help them understand your project better and come up with tailored made solutions, which your in-house team may lack.

3. Communication and Transparency

Transparency and clear communication between the QA outsourcing partner and your business must be your priority. Make sure the former can respond quickly to queries or changes required. Also, clarify in advance if the work will be handled by their in-house employee or if they’ll pass it to another team.

4. Long-term VS Short term relationship – What to Choose?

The length of the task is something you need to consider before QA Outsourcing. With a long-term option, you must ensure cultural compatibility with the partner firm. Can they operate at your speed? Can they transmit data the way you need? And is the company equipped to deal with the level of chaos your project holds? If it can’t handle the way you work, it’s probably not a good match, no matter how good and cheap it is. 

5. Avoid Services That Are Too Cheap

While looking for Software Testing Outsourcing Companies, you will come across various offshore firms offering services at extremely reasonable prices. There’s a higher chance that they either come with bad service or the burden of hidden charges. Note that a low price does not always mean a low overall cost. Hence, protect yourself and your firm from such outsourcing partners. Always do a background check and see if it’s worth investing in.

6. Always check References and Experiences

To select the best Outsourced Software Testing Services provider in the market, do detailed research on them. Get in touch with their previous clients and references mentioned in the proposal. It will help you decide the authenticity and level of expertise your potential partner holds.

7. Keep matching your process

Differences in the methodology can create a significant problem. If not dealt with caution, they can create unwanted delays and inefficiency in your project. So, it’s better to clear your grounds on process problems right in the beginning. Ask your outsource partner about their style of work and how they plan to approach your work. This will give you a fair idea about the quality standards they follow.

8. Sign a Legal Agreement

Signing a Service Level Agreement with the Outsourced QA Testing firm will help you segregate the entire project seamlessly. The SLA mentions all the obligations, expectations, rules, guidelines, timeline for execution, etc. It protects your firm’s reputation and assets in case of any Intellectual property theft issue.

You may also like to read the Step-by-step mobile app testing checklist.


Final Words

QA Outsourcing comes with various benefits, and selecting the right partner can help you save time and reduce the overall project cost. However, successful outsourcing is only possible when you are well-informed and equipped to make the correct decisions. Make sure to follow the above points and maximize the value of this approach. You can also hire the best software testing outsourcing companies like TFT for your outsourcing testing needs. Connect with us for assistance.

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